Hours
Monday & Thursday:
8 AM - 6 PM
Tuesday & Friday:
10 AM - 8 PM
Saturday:
9 AM - 1 PM

Fees and Hospital Policies

• Payment is required at the time services are rendered. We accept cash, local checks, Visa, MasterCard, and Discover. An estimate of charges can be provided prior to all admissions. In the event that your pet is hospitalized, a deposit may be required. All accounts must be paid in full before your pet can be discharged.
• Please keep all animals leashed or in carriers. We have leashes you may borrow, and cardboard carriers are available to purchase at a nominal charge.
• We ask for proof of vaccination records upon transfer. This enables us to offer the best protection available for your pet against deadly diseases. It also allows our computer to send out reminders for upcoming vaccinations.
• Fleas and ticks are a nuisance and can carry diseases. For this reason, any hospitalized animal found to be carrying them will be treated. Please ask about home treatment and ways to prevent other pets (and people!) in the house from becoming infested.
• All hospitalized animals must be current on their vaccinations or will be updated here, unless precluded by illness.
• Any prescription refills require a Doctor's authorization. Please call them in ahead of time. We'll do our best to have them ready in advance.
• We make every effort to be available to our clients, both on a daily and emergency basis. Sometimes we step away from the phone, so please leave a message and someone will return your call. If you call after hours, leave a message, and the Doctor's pager will be activated. In the event the doctor is unavailable or it is after 10:30 PM, you will be directed to the Animal Emergency Clinic on East Henrietta Rd.